Safety ' What to do if'
Your wellbeing is our number one priority. Use this page to familiarise yourself with the resources available to you onsite if you or your friend…
If a serious or life-threatening crime is being committed, please contact a member of staff in a bright tabard or police officer immediately. If in the unlikely event you cannot find someone, please call 999, and/or shout for help to get attention.
There are over a thousand security, stewards and campsite staff on duty, all of which wear our festival tabards. Locate a member of staff for any emergencies, who will be able to assist or locate the correct assistance.
In the instance of a mental health emergency, when you or someone else could harm yourself or others, please find a member of staff wearing a tabard immediately. They can radio for the right assistance. Alternatively, visit a medical tent if you are able
Festivals can be overwhelming and can take a toll on your mental health. If you need support, a friendly chat, or a comfortable stress-free place to chill out, you can visit:
One of Our Airhubs (24hrs) – 12 across all campsites
The AIR Hubs across our campsites at Leeds Festival. These are staffed by volunteers from local community groups and charities including People Matters, Age UK, Andy’s Man Club, Oxfam, S-Safe, Festival Angels & Hotbox.
Samaritans (24hrs) – Based in the Village. The volunteer team are expertly trained at listening and providing comfort to those in need.
Egalitarian & Festivals (24hrs) – Based in the Village – check in and chill
The tent will be a safe, inclusive and non-judgmental place where you can come to sit down, take a break, have a chat, or talk about any concerns that you may have with one of our friendly ‘Egal Allies’
Salvation Army (24hrs) – Based in the Village
The Salvation Army have volunteered at Leeds Festival for decades, providing emotional and practical support for festival goers at their popular tea tent.
You can also visit a Welfare tent for confidential chats and chillout time:
Arena – (11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite Football pitches
Orange Campsite – (24hrs) Next to orange campsite toilets
Green Campsite – (24hrs) Next door to the AIR hub
If something is on your mind or you are struggling with the festival environment, you can visit:
Festivals can be overwhelming and can take a toll on your mental health. If you need support, a friendly chat, or a comfortable stress-free place to chill out, you can visit:
One of Our Airhubs (24hrs) – 12 across all campsites
The AIR Hubs across our campsites at Leeds Festival. These are staffed by volunteers from local community groups and charities including People Matters, Age UK, Andy’s Man Club, Oxfam, S-Safe, Festival Angel & Hotbox.
Samaritans (24hrs) – Based in the Village.The volunteer team are expertly trained at listening and providing comfort to those in need.
Egalitarian & Festival Angels (24hrs) – Based in the Village – check in and chill
The tent will be a safe, inclusive and non-judgmental place where you can come to sit down, take a break, have a chat, or talk about any concerns that you may have with one of our friendly ‘Egal Allies’
Salvation Army (24hrs) – Based in the Village The Salvation Army have volunteered at Leeds Festival for decades, providing emotional and practical support for festival goers at their popular tea tent.
You can also visit a Welfare tent for confidential chats and chillout time:
Arena – (11am to midnight) – Next to Medical
The Village – (24hrs) Opposite Football Field
Orange Campsite – (24hrs) Next to Orange Campsite toilets
Green Campsite – (24hrs) Next door to AIR hub
If someone is making you feel uncomfortable, you can go to any bar or security personnel and Ask for Angela. They will provide discreet help to get out of a situation.
You can also seek support at:
Festivals can be overwhelming and can take a toll on your mental health. If you need support, a friendly chat, or a comfortable stress-free place to chill out, you can visit:
One of Our Airhubs (24hrs) – 12 across all campsites
The AIR Hubs across our campsites at Leeds Festival. These are staffed by volunteers from local community groups and charities including People Matters, Age UK, Andy’s Man Club, Oxfam, S-Safe, Festival Angels & Hotbox.
Samaritans (24hrs) – Based in the Village.The volunteer team are expertly trained at listening and providing comfort to those in need.
Egalitarian & Festivals (24hrs) – Based in the Village – Check in and Chill
The tent will be a safe, inclusive and non-judgmental place where you can come to sit down, take a break, have a chat, or talk about any concerns that you may have with one of our friendly ‘Egal Allies’
Salvation Army (24hrs) – Based in the Village
The Salvation Army have volunteered at Leeds Festival for decades, providing emotional and practical support for festival goers at their popular tea tent.
You can also visit a Welfare tent for confidential chats and chillout time:
Arena – (11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite Football Field
Orange Campsite – (24hrs) Next to Orange Campsite toilets
Green Campsite – (24hrs) Next door to AIR Hub
You can also visit Safe Gigs for Women (11am-9pm). They are an intersectional organisation that works to fight sexual violence at live music events, can provide advice and information about bystander intervention.
If you think you may have been the victim of sexual assault, approach any member of staff wearing a hi viz tabard for assistance. Alternatively, you can visit a Welfare tent where they will be able to provide the care and support you need:
Arena –
(11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite Football Field
Orange Campsite –
(24hrs) Next to Orange Campsite toilets
Green Campsite –
(24hrs) Next door to AIR Hub
If you have experienced a crime on site and need support on next steps or simply to talk, please visit SARC – Sexual Assault Referal Centres based in the village.
Providing emotional and practical support on site to anyone who is a victim of any crime including, domestic abuse and sexual violence. Ask a member of the festival team for us. We will be on hand to help during the festival & offer longer term support if you need it.
In an emergency: Alert a steward or a security person wearing a tabard who will know how to contact law enforcement and security services.
If you need to contact West Yorkshire Police to report a non-emergency crime or to provide information on a crime while at the festival, please go to a Welfare tent:
Arena –
(11am to midnight) – Next to the Medical Tent (iTHINC)
The Village – (24hrs) Opposite Football Field
Orange Campsite – (24hrs) Next to Orange Campsite toilets
Green Campsite – (24hrs) Next door to AIR Hub
Providing emotional and practical support on site to anyone who is a victim of any crime including, domestic abuse and sexual violence. Ask a member of the festival team. We will be on hand to help during the festival & offer longer term support if you need.
We still want our festival-goers to know that you can come to us for help if you or your friends need it, without fear of getting in trouble at any time.
If you or someone you are with has a bad reaction and needs medical help, talk to the nearest member of staff immediately. Let the medics know what has been taken. You could save your friend’s life. We guarantee you will not get in trouble. People who are overdosing can go downhill very quickly so don’t delay in seeking help.
If you take drugs and become ill, depressed or concerned, make sure you ask the nearest member of staff to direct you to our Medical Tent or Welfare Tent.
Always be honest with medics and welfare teams about what you have consumed so that they know how best to help you.
Medical:
Village Medical Centre (24 hours), you can find it next to the Main Arena Entrance
Arena Medical Centre (11am – midnight), to the right before the Main Stage field
Welfare:
Arena –
(11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite Football Field
Orange Campsite – (24hrs) Next to Orange Campsite toilets
Green Campsite – (24hrs) Next door to the AIR Hub
UK Narcotics Anonymous are situated in The Village, Their opening hours are:
Friday-Sunday: 12am-11pm. Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. At Leeds, you can drop into their tent for a chat and attend scheduled meetings.
If you are worried about pregnancy or sexually transmitted diseases, our Medical centres in the village and the arena can give you help and advice and emergency contraception if needed:
Village Medical Centre (24 hours), you can find it next to the Main Arena Entrance
Arena Medical (11am – midnight), to the right before the Main Stage Field
Brook Advisory
(9am to 6pm, Friday -Sunday) – In the Village, next to the Medical & Welfare tents. Brook will be offering judgment-free sexual health advice as well as free condoms at our festival.
If you think you may have been the victim of sexual assault, approach any member of staff wearing a hi viz tabard for assistance. Alternatively, you can visit a Welfare tent where they will be able to provide the care and support you need:
Arena – (11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite Football Field
Orange Campsite – (24hrs) Next to Orange Campsite toilets
Green Campsite – (24hrs) Next door to AIR Hub
If you think you or someone you know has been spiked:
If it feels like a medical emergency: Alert a steward or a security person wearing a tabard who will know the way to the nearest medical facility and will be able to contact Medical by radio
If you are able, get to your nearest Welfare or Medical facility. They will be able to treat your symptoms. If you still have your drink, they will be able to test it for spiking:
Welfare: Arena – (11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite Football Field
Orange Campsite – (24hrs) Next to Orange Campsite toilets
Green Campsite – (24hrs) Next door to AIR Hub
Medical
Village Medical Centre, you can find it next to the Main Arena Entrance
Arena Medical (11am – midnight), to the right before the Main Stage Arena
In partnership with our bar provider, we are ensuring all staff (including our security teams) are briefed on what to be aware of with regards to spiking. Please report any suspicious activity to security or bar staff.
Security checks are in place to protect you in conjunction with Action Counter Terrorism. If you spot something that doesn’t feel right, trust your gut and report it to security staff straight away. Follow advice from @TerrorismPolice and #BeSafeBeSound
UK Narcotics Anonymous is located at the Village. Their opening hours are:
Friday-Sunday: 11am-12pm. Meetings: 12pm, 4pm and 8pm
Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. At Leeds, you can drop into their tent for a chat and attend scheduled meetings.
If you or someone you are with has a bad reaction and needs medical help, talk to the nearest member of staff immediately. Let the medics know what has been taken. You could save your friend’s life. We guarantee you will not get in trouble. People who are overdosing can go downhill very quickly so don’t delay in seeking help.
if you take drugs and become ill, depressed or concerned, make sure you ask the nearest member of staff to direct you to our Medical Tent or Welfare Tent.
Always be honest with medics and welfare teams about what you have consumed so that they know how best to help you.
Medical:
Village Medical Centre (24 hours), you can find it next to the main arena entrance
Arena Medical (11am – midnight), On the right before the Main Stage field Welfare:
Arena –
(11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite football field
Orange Campsite – (24hrs) Next to orange campsite toilets
Green Campsite – (24hrs) Next door to AIR hub
If you have lost someone or you are lost yourself you can head to the welfare tent where they can help, the welfare tents are located:
Arena – (11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite football field
Orange Campsite – (24hrs) Next to orange campsite toilets
Green Campsite – (24hrs) Next door to AIR hub
Additionally the AIR hubs can help! There are 16 based around the arena and campsites!
Our campaign to promote safety around drugs and alcohol, consent and keeping an eye out for one another.
CLICK HERE TO FIND OUT MORE ABOUT #LOOKOUTFOREACHOTHER
We want to create an environment where everyone feels safe. Remember:
There is no safe level of drug use.
Tolerance can vary depending on person, what you have eaten and done in a day.
Get help if someone feels unsafe or unwell. Our staff are here to help, not judge.
Don’t be a state – hydrate.
Alternate alcohol with water. If your head is not in the right place, get out of the crowd and tell someone how you feel.
Leave the mixing to the DJ. Mixing substances is always risky.
Eat, sleep, rehydrate, check in with your mates. Don’t feel pressured to do anything you don’t want to do.
Someone can’t consent if they are drunk or high. Stick together.
Don’t leave anyone behind
For parents/guardians
We know it can be nerve-wracking when your young person is heading to a festival on their own. We hope these tips will help your peace of mind. And please see the Full List of Resources below, to put your mind at ease that there are plenty of people onsite looking out for your young person:
There is a dedicated drop off/pick up area.
Make sure they have all the essentials before they head off: ticket, money, IDs, comfortable footwear, water bottle. It is always a good idea to have warm clothing and bedding if they are a weekend camper.
Suncream and hats will be a life saver in a heatwave!
Make sure they can stick with their mates and have a meeting point in case they do get separated.
Make sure they know how to pace themselves if they are over 18 and will be drinking alcohol: plenty of water, food and a safe space to hang out. Remind them that there is no safe way to take drugs and they will be refused entry or ejected if found with them.
However, if they or their friends do have a bad experiences with substances, we encourage them to go to a Welfare or Medical tent as soon possible and be honest with our staff.
They will not get in trouble and will be given the right care. Please watch this video created by our local partners, Brighter Futures:
Full list of Safeguarding and Wellbeing Resources Airhubs (24hrs)
The AIR Hubs across our campsites at Leeds Festival. They will provide a facility over and above the existing security and stewarding teams situated in multiple locations in and amongst the camping areas. AIR is an acronym for ASSISTANCE, INFORMATION & RESPONSE and we will be working with local community groups and charities to run these hubs for us, with the support of our existing safeguarding and welfare partners at the festival. The groups involved with the Leeds AIR Hubs to date are Age UK, Festival Angels, People matters, SSafe, Hot Box, Oxfam and Andys man Club. There are multiple around the festival site, meaning you will never be too far away from a friendly face or listening ear when in the campsites. Air Hubs will be open 24 hours in all campsites, from Wednesday through to Monday morning.
Brook Advisory (9am to 6pm, Friday -Sunday)– located in The Village
Brook will be offering judgment-free sexual health advice as well as free condoms at our festival.
Ask for Angela – At any bar or any member of staff in a bright tabard
Approach a member of staff and ask for ‘Angela’ if you feel uncomfortable and need discreet help getting out of a situation.
Salvation Army (24hrs) – located in The Village
The Salvation Army have volunteered at Leeds Festival for decades, providing emotional and practical support for festival goers at their popular tea tent
Samaritans (24hrs)– located at The Village
The volunteer team are expertly trained at listening and providing comfort to those in need.
Medical: Village Medical Centre (24 hours), you can find it next to the main arena entrance
Arena medical (11am – midnight), on the right before the Main Stage field.
Staff at the medical centre are fully qualified medics who are experienced in working at festivals. The centre is equipped to deal with everything from cuts and bruises to major trauma and cardiac arrest. They also operate an on-site pharmacy. Provided by Elite EMS.
Welfare Arena – (11am to midnight) – Next to Medical (iTHINC)
The Village – (24hrs) Opposite football field
Orange Campsite – (24hrs) Next to orange campsite toilets
Green Campsite – (24hrs) Next door to AIR hub
If you are struggling with any mental health concerns, having a bad experience with substances or other people then come and see our Welfare team who offer confidential support and a place to stay for however long you need.
UK Narcotics Anonymous– Village
Friday-Sunday: 12am-11pm, 3 meetings
Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. At Leeds, you can drop into their tent for a chat and attend scheduled meetings.
New for 2024- Alcoholics Anonymous
Friday- Sunday 12am-11pm 3 daily meetings to support those to maintain an alcohol free life at Leeds Festival
Security Security are trained to keep you safe.
You can report issues to them and they can radio for the correct assistance.
West Yorkshire Police
We will be working alongside police officers throughout the festival to ensure everyone attending can have a good time and stay safe. Officers are specially trained and are ready to respond to any incidents quickly. Please feel free to say hello and stop them for a chat if you see them out and about.